Processing of personal data under Russian Federal Law 152-FZ
This Policy sets out how personal data of visitors to the Pion i Kofe website is processed and protected. The operator is Flora Barista LLC (the “Operator”), 18 Rubinstein St, Saint Petersburg.
Through the request form and messengers the Operator may receive: your name, phone number and the text of your message (occasion, budget, wishes). The site also uses technical data (cookies, anonymous visit statistics) to function correctly and for analytics.
Data is processed to handle bouquet and service requests, to contact the client, to fulfil and deliver orders, and to improve service quality. Processing is based on the consent you give when submitting the form.
The Operator does not sell or share personal data with third parties, except for services that make the order possible: the CRM system (amoCRM), messengers (Telegram, WhatsApp) and the delivery service. These services process the data solely to fulfil the order.
Data is stored no longer than required for the purposes of processing or by statutory retention periods. The Operator applies organisational and technical measures to protect data from unauthorised access.
You have the right to request access to your data, its correction or deletion, and to withdraw your consent to processing. To do so, contact us by phone at +7 (812) 644-21-07 or on Telegram @petal_pour_spb.
The site uses cookies to remember settings and to collect anonymous statistics. You can disable cookies in your browser settings; this may affect some site features.
For questions about personal data processing: Flora Barista LLC, 18 Rubinstein St, Saint Petersburg, phone +7 (812) 644-21-07, Telegram @petal_pour_spb.
Last updated: 17 June 2026.
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